ZELQAVIRO

About

About ZELQAVIRO

ZELQAVIRO is an independent online retailer of garden and outdoor living equipment: bioclimatic pergolas, greenhouses, garden offices, hot tubs, grills and pizza ovens, lounge and dining sets, shade systems, fire tables and water features.

How we work

We keep the range curated and the listings specific. Each product page states the details that matter — dimensions, materials, weights and power requirements — so you can compare and order with confidence. If something is unclear before you buy, write or call and we will answer honestly, including when a product is not the right fit.

Who we are

ZELQAVIRO is operated by Denisz Kaslik, a sole trader (OSVČ) based in Brno, Czech Republic. We are an independent retailer and are not an official representative of any manufacturer.

ZELQAVIRO
Čechyňská 416/18, 602 00 Brno, Czech Republic
Email: [email protected]
Phone: +420 773 120 992
Support hours: Monday to Friday, 9:00–17:00 (CET).

Buying with us

  • Delivery within the Czech Republic and the EU, with tracking — see Shipping and Delivery.
  • Returns within 14 days under your statutory right of withdrawal, model form provided — see Returns and Refunds.
  • Faulty goods are covered by statutory rights for 24 months.
  • Support by email or phone, usually answered within one business day.

Safety and use

Goods are delivered flat-packed or palletised for self-assembly — we do not provide surveys, groundwork or installation. Pergolas, greenhouses and garden offices need a level, load-bearing base prepared in advance and must be anchored as the instructions require; observe the stated wind and snow load limits. Electrical connection of hot tubs, garden offices, heaters and lighting must be carried out by a qualified electrician, and any gas appliance by a certified gas fitter. Grills, fire tables and pizza ovens are for outdoor use only, at the stated clearances, and must never be left unattended while lit. Check local rules before ordering: garden offices, pergolas and greenhouses may require planning permission or a building notice.

Questions or complaints

Write to [email protected]. If we cannot resolve a complaint, you may turn to the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz).